ΜΕΤΚΑ | SUSTAINABILITY REPORT 2015 - page 20-21

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MYTILINEOS HOLDINGS SUSTAINABILITY REPORT
2015
Main objectives of the Consultation
Objective 1
st
To brief Stakeholders, in a con-
cise and substantial manner,
of METKA’s key initiatives and
performance in the area of re-
sponsible entrepreneurship.
Result:
A total of
117 persons
were approached, selected from METKA's database. The
response rate (RR) was
32.5%
.
Objective 2
nd
To have the company’s specific
actions and performance eval-
uated directly by its Stakehold-
ers.
Result:
Stakeholders who responded
to the company's invitation,
rated its CSR initiatives and
performance in 2014 as follows:
Objective 3
rd
To invite Stakeholders to actively
participate, by submitting sug-
gestions, expectations or ideas
that the company could use in its
efforts for continuous improve-
ment and responsible growth.
Result:
The active participation by METKA's Stakeholders (i.e. the number of question-
naires returned with comments or suggestions in at least one of the seven CSR
categories) was 39.5% on the basis of the number of the respondents’ question-
naires and
13%
out of all questionnaires. A total of
17 key contributions
were re-
corded.
Extremely
important
61.7%
Very important
Important
12.8%
Not particularly important
1.9%
23.7%
The key issues raised in the METKA Engagement process for 2015, together with the Stakeholder’s evaluation, by subject category, are
presented in the table below:
Consultation category
Climate Change
& Protection of
the Environment:
Labour practices:
Key expectations of Stakeholders
A proposal to control suppliers in connection with
environmental protection and occupational safety.
Suppliers/subcontractors and other business partners
should as a minimum have in place an ISO14001-certi-
fied environmental management system.
A proposal to support academic research / establish
scholarships on energy conservation and environmental
protection.
A proposal to provide personnel with training in environ-
mental awareness and the management of natural
resources.
A proposal to introduce a procedure for rewarding the
submission of proposals by employees (provided these
proposals are feasible) regarding the optimisation of the
company's procedures and effectiveness.
A proposal for provision to personnel (engineers /
technicians) of training in the technologies applied in the
company's projects.
A proposal for provision of training to employees who
have not completed an academic course of studies.
contributions
concerning:
3
contributions
concerning:
3
Stakeholder evaluation
Extremely important
Very important
31.6%
63.2%
Stakeholder evaluation
Extremely important
Very important
23.7%
65.8%
G4-27
The Consultation event started with a briefing of the participants
by the company’s executives on the policy, objectives and the
OHSAS 18001 occupational health and safety management sys-
tem in place in ALUMINIUM OF GREECE, stressing the company’s
commitment to the systematic measurement, assessment and
mitigation of Health & Safety risks in all work areas.
Emphasis was also placed on the active participation of Stake-
holders, which were allocated to three working groups. In order to
achieve the Consultation’s initial objective, ALUMINIUM OF GREECE
put to the working groups two specific issues for discussion:
a) Improving the adherence to the Health & Safety instructions
and
b) Improving the use of the foreseen Personal Protective Equip-
ment (PPE) both by the company’s employees, as well as by the
employees of the contractors it works with.
The Consultation concluded with the presentation of the results by
the rapporteurs of the three working groups, who also respond-
ed to clarifications asked by the company’s representatives. The
main proposals submitted by the Stakeholders were the follow-
ing:
G4-27
• To place emphasis on developing a spirit of collective respon-
sibility with regard to Safety measures, so that each working
team shows solidarity with the other working teams and every
employee cares for the safety of his or her colleagues.
• To place emphasis on the approach adopted by foremen (and
the middle-management hierarchy in general), and to help
them understand their responsibility towards their colleagues
and assume their role of leaders with regard to Health & Safety
issues, giving priority to Hygiene.
• The introduction of the role of the “observer employee”. This
employee will be entrusted with overseeing the correct imple-
mentation of the Health & Safety regulations at the workplace.
Where possible, assignment of this role should include the ro-
tation of roles and jobs.
• The value of educational programs for children was acknowl-
edged. Particular mention was made of the “Safety at Home”
program, carried out by volunteer 20 employees of TITAN S.A.
in primary and secondary schools across Greece, whose aim
is to prevent child accidents. ALUMINIUM OF GREECE made a
commitment to investigate the possibility of working together
with TITAN S.A. In for that particular program.
• To take action with transport companies for raw materials and
goods, with regard to driving behaviour and to securing/insur-
ing the transported cargo.
• The importance of changing the employee culture and the
great difficulties that this entails (especially in the contracting
business) was acknowledged. A proposal was made to place
greater emphasis on providing the employees of contractors
with training in Safety measures and in the consequences of
non-compliance with these.
• To carry out a questionnaire-based survey, drawing on the
OHSAS 18001 standard, in order to assess the Health & Safety
culture, strategy and results achieved by the company’s em-
ployees across all levels of its hierarchy.
• To introduce a procedure for employees to commit themselves
in writing to using the Personal Protective Equipment (PPE), at
the time when they take delivery of this Equipment.
• Finally, it was mentioned that the effects of stress are a high-
ly critical factor that affects the performance of employees in
Health & Safety issues, and must be taken into account.
Evaluation of the thematic Consultation
ALUMINIUM OF GREECE went on to evaluate this new consulta-
tion process, by posting a custom satisfaction questionnaire to all
participants in the consultation and inviting them to indicate their
satisfaction using a rating scale from of 1 (low) to 5 (high). Three
separate aspects of the Consultation were evaluated: (a) Overall
Image, (b) Planning and (c) Organisation. Various individual varia-
bles were used in each category and respondents were also able
to make comments and suggest improvements. The percentage
of Stakeholders who responded positively to this evaluation stood
at 75%, with a total of 20 comments / suggestions for improvement
submitted. Overall, the participants rated the new consultation
process as very positive.
5 4 3 2
0 1
Overall
image
Planning
Organisation
4.5
4.4
4.7
Online Consultation on Responsible
Entrepreneurship
METKA chose to carry out, for the very first time, an online consul-
tation, by developing and posting on its website a custom ques-
tionnaire. A total of 117 Stakeholders were approached, select-
ed from the individual lists of the company’s main Departments,
such as: Human Resources, Procurement, Finance, Marketing &
Sales, IT, Health, Safety & Environment.
G4-24 G4-27
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